PRIVACY POLICY

Data protection Policy
We, Happy Hatter Parties, strive to ensure that all data we receive and hold is processed lawfully, fairly and in a transparent manner. Any data we hold is done so for specified purposes and not further processed (other than where stated in this policy), which reflects our commitment to protecting and respecting your privacy. This policy has been created in line with the General Data Protection Regulation (GDPR) Legislation 2018.

Privacy notice
We, Happy Hatter Parties, are the Data Controller for the purposes of the General Data Protection Regulation. The main reason we collect personal information from you is to enable us to perform our contract with you (i.e in order to be able to process event bookings and contact you regarding potential or confirmed bookings & fulfill entertainment services) However, we may also use your personal information where it is in our legitimate business interests to do so i.e requesting feedback & contacting you re future parties (but only if our interests are not overridden by your data protection interests or your fundamental legal rights and freedoms). We hold this personal data to:
-Ensure we are able to contact you in response to any enquiries you have made
-Ensure we are able to contact you with regards to your bookings
-Update you on offers that may be relevant to you in the future

-Ensure we are able to plan your event appropriately and adequately for yourself and the attendees
-In the event of exchange of invoices – documents are retained for legal purposes i.e banking or HMRC requirements
The information may include your name, email address, contact telephone number, home address, child’s name & age and on some occasions: personal characteristics such as any special educational needs your child may have and relevant medical information of child.
The relevant personal information that you provide when booking an event with us, is passed on to the entertainer that is allocated to your event to enable them to contact you to discuss your event & to enable to them to devise an adequate event plan. Your email address will be used to generate a feedback invitation email after your party from reviews.co.uk.
We will never share personal information about you or your child with any OTHER (than mentioned above) third parties without obtaining your written consent.

We, Happy Hatter Parties, may retain your information for up to 4 years to enable us to contact you on special offers personal to you, requesting feedback or to aid us in reviewing the services that we offer. Your information will not be used for any other purposes & after this period will be safely discarded.

Your rights
The right to be informed – You will be informed of any reasoning as to why we are requesting data from you.
The right of access – You have the right to ask to see the data we have collected on you. Please contact us on 07957 554 202 or info@happyhatterparties.co.uk
The right to rectification – if data is inaccurate, please make us aware so that we can amend it.
The right to erasure – You have the right to have your data deleted upon request after an enquiry if you do not intend to book an event OR after any booked event for existing Happy Hatter Parties clients; we will ensure this is done safely via shredding for paper documents and from all electronic storage.
The right to restrict processing – Your personal data can be restricted to only essential archive documents. Should clients decide they no longer wish to be contacted after their event or entertainers decide to no longer entertain at any Happy Hatter Parties event, we will only store information that we have to legally store.
The right to object – You have the right to object to any newsletters we may send or marketing emails/letters

Happy Hatter Parties Representatives Data Processing:
For any representative of Happy Hatter Parties (including entertainers & office members) we may store Full name, email address, bank details, home address, contact telephone number.
We use this information to ensure that representatives have all equipment & necessary documentation or fees to fulfill their services at any event. We may also store legal documents as proof of Insurance and DBS check in order to comply with the requirements that Happy Hatter Parties set to attend one of our events.
Personal information of Happy Hatter Parties representatives may be passed onto 3rd parties when absolutely necessary to enable them to fulfill their services at a Happy Hatter Parties event.

Should you wish to raise any queries with regards to personal data processing by Happy Hatter Parties, please contact our representative: Kelly on 07957 554 202 or email via info@happyhatterparties.co.uk

Complaints procedure
If you have any questions about this privacy policy, the practices of Happy Hatter Parties, or you wish to make a complaint, please contact us directly.

07957554202
info@happyhatterparties.co.uk
Last Updated: 21-05-2018